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Box

Cloud Storage & File SharingLast updated: 2026-06-10

Box is a cloud content platform, reviewed for uploaded content, sharing, encryption, tracking, retention, and enterprise controls.

ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives
ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives

70

Mixed

Good
Mixed
Mixed
Mixed
Good

Overall Score

70

Mixed

AI Training:80
Good
Data Sharing:65
Mixed
Ads & Tracking:60
Mixed
Data Retention:65
Mixed
User Control:75
Good

Overall Score

70

Mixed

AI Training:80
Good
Data Sharing:65
Mixed
Ads & Tracking:60
Mixed
Data Retention:65
Mixed
User Control:75
Good

Latest Policy Findings: 2026-06-10

Box gives enterprises strong file controls, but shared links, apps, and web tracking still sit around the protected core.

Strongest: AI Training
80/100

Box is strongest where admins can control classifications, link policies, retention, governance, and user access across stored content.

Weakest: Ads & Tracking
60/100

The weakest area is the surrounding tracking and sharing layer, especially when shared links, third-party apps, and stale access remain open.

Recommended Action:

Score Breakdown:

AI Training

80

Good

80

Good

Box describes uploaded files as content stored to provide Box services rather than as default public AI training material.

+25Source [1]

Enterprise governance tools can limit which apps and features are allowed to touch stored content.

+20Source [2]

Admins can manage integration access so AI-related processing is not automatically open to every connected app.

+20Source [3]

Box's privacy posture is centered on securing business content rather than monetizing it for consumer AI experiences.

+15Source [4]

Box content can still be processed by enabled features, integrations, and connected third-party applications.

-10Source [5]

Third-party application access can widen how uploaded files are analyzed or transformed once integrations are enabled.

-10Source [6]

Data Sharing

65

Mixed

65

Mixed

Collaborators, connected applications, service providers, and legal requests can still expand disclosure.

-20Source [7]

Enterprise privacy outcomes still depend on how admins configure links, apps, and external access.

-15Source [8]

Box gives users and admins direct control over who can access content and which integrations can connect.

+20Source [9]

Users can update or delete content and account information instead of leaving all sharing decisions to support channels.

+15Source [10]

Enterprise governance features let organizations enforce stronger sharing defaults than casual file-link products usually offer.

+15Source [11]

Privacy-rights paths and account settings make it easier to intervene before unwanted sharing persists.

+15Source [12]

Ads & Tracking

60

Mixed

60

Mixed

Box uses cookies, logs, device data, and service usage information.

-20Source [13]

Usage and diagnostic data still feed how the service is run and improved.

-20Source [14]

Box documents privacy-rights paths and account preferences instead of burying them behind support-only workflows.

+25Source [15]

Box is primarily an enterprise content platform rather than a consumer advertising network.

+20Source [16]

Account-level preferences and governance tooling can reduce unnecessary data exposure in managed deployments.

+15Source [17]

Data Retention

65

Mixed

65

Mixed

Retention still depends on account state, enterprise settings, backups, and legal obligations.

-20Source [18]

Connected apps can create extra copies or parallel retention obligations outside Box alone.

-15Source [19]

Box provides account and content-management controls that support deletion and lifecycle management.

+20Source [20]

Enterprise administrators can apply governance and retention rules instead of relying on ad hoc deletion alone.

+15Source [21]

Privacy-rights workflows give users and customers a documented path to request deletion or correction.

+15Source [22]

Admins can manage content access and storage behavior in a more structured way than consumer cloud drives typically allow.

+15Source [23]

User Control

75

Good

75

Good

Admins and users can manage sharing and access instead of leaving content exposure uncontrolled.

+20Source [24]

Box supports integration management so customers can decide which third-party tools are allowed to connect.

+20Source [25]

Account information and privacy-rights requests are documented rather than hidden.

+20Source [26]

Enterprise governance gives organizations stronger default controls around content handling.

+15Source [27]

Administrator policy still determines many final outcomes for business accounts.

-15Source [28]

Link configuration and app configuration can quietly weaken privacy if teams leave them too open.

-10Source [29]

Source & Evidence Links:

Sources:

Legal Privacy Policy

Open: box.com

Evidence:

1. AI Use

Box describes uploaded files as content stored to provide Box services rather than as default public AI training material.

Open: box.com

2. Enterprise Governance

Enterprise governance tools can limit which apps and features are allowed to touch stored content.

Open: box.com

3. AI Use

Admins can manage integration access so AI-related processing is not automatically open to every connected app.

Open: box.com

4. AI Use

Box's privacy posture is centered on securing business content rather than monetizing it for consumer AI experiences.

Open: box.com

5. Sharing

Box content can still be processed by enabled features, integrations, and connected third-party applications.

Open: box.com

6. Controls

Third-party application access can widen how uploaded files are analyzed or transformed once integrations are enabled.

Open: box.com

Company Details:

Founded

Jan 2005

Founder

Aaron Levie and Dylan Smith

Parent Company

Box

Lifecycle

Active

Category

Cloud Storage & File Sharing

CEO

Aaron Levie

Security Team

In house

Date Added

06-10-2026

Alternatives:

OneDrive logo

OneDrive

Cloud Storage

70

Mixed

Google Drive logo

Google Drive

Cloud Storage

75

Good

Dropbox logo

Dropbox

Cloud Storage

75

Good

MEGA

Cloud Storage

75

Good

iCloud

Cloud Storage

75

Good

Claude Mobile

AI Assistant

65

Mixed