Box is a cloud content platform, reviewed for uploaded content, sharing, encryption, tracking, retention, and enterprise controls.
75
Good
75
Good
Box gives enterprises strong file controls, but shared links, apps, and web tracking still sit around the protected core.
Box is strongest where admins can control classifications, link policies, retention, governance, and user access across stored content.
The weakest area is the surrounding tracking and sharing layer, especially when shared links, third-party apps, and stale access remain open.
80
Good
Box describes uploaded files as content stored to provide Box services rather than as default public AI training material.
Enterprise governance tools can limit which apps and features are allowed to touch stored content.
Admins can manage integration access so AI-related processing is not automatically open to every connected app.
80
Good
60
Mixed
75
Good
85
Good
Legal Privacy Policy
Open: box.com1. AI Use
Box describes uploaded files as content stored to provide Box services rather than as default public AI training material.
2. Enterprise Governance
Enterprise governance tools can limit which apps and features are allowed to touch stored content.
3. AI Use
Admins can manage integration access so AI-related processing is not automatically open to every connected app.
4. AI Use
Box's privacy posture is centered on securing business content rather than monetizing it for consumer AI experiences.
5. Sharing
Box content can still be processed by enabled features, integrations, and connected third-party applications.
6. Controls
Third-party application access can widen how uploaded files are analyzed or transformed once integrations are enabled.
Founded
Unknown
Founder
Unknown
Parent Company
Box
Lifecycle
Active
Category
Cloud Storage & File Sharing
CEO
Unknown
Security Team
In house
Date Added
04-22-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
Box's privacy posture is centered on securing business content rather than monetizing it for consumer AI experiences.
Box content can still be processed by enabled features, integrations, and connected third-party applications.
Third-party application access can widen how uploaded files are analyzed or transformed once integrations are enabled.
80
Good
Box gives users and admins direct control over who can access content and which integrations can connect.
Users can update or delete content and account information instead of leaving all sharing decisions to support channels.
Enterprise governance features let organizations enforce stronger sharing defaults than casual file-link products usually offer.
Privacy-rights paths and account settings make it easier to intervene before unwanted sharing persists.
Collaborators, connected applications, service providers, and legal requests can still expand disclosure.
Enterprise privacy outcomes still depend on how admins configure links, apps, and external access.
60
Mixed
Box uses cookies, logs, device data, and service usage information.
Usage and diagnostic data still feed how the service is run and improved.
Box documents privacy-rights paths and account preferences instead of burying them behind support-only workflows.
Box is primarily an enterprise content platform rather than a consumer advertising network.
Account-level preferences and governance tooling can reduce unnecessary data exposure in managed deployments.
75
Good
Box provides account and content-management controls that support deletion and lifecycle management.
Enterprise administrators can apply governance and retention rules instead of relying on ad hoc deletion alone.
Privacy-rights workflows give users and customers a documented path to request deletion or correction.
Admins can manage content access and storage behavior in a more structured way than consumer cloud drives typically allow.
Retention still depends on account state, enterprise settings, backups, and legal obligations.
Connected apps can create extra copies or parallel retention obligations outside Box alone.
85
Good
Admins and users can manage sharing and access instead of leaving content exposure uncontrolled.
Box supports integration management so customers can decide which third-party tools are allowed to connect.
Account information and privacy-rights requests are documented rather than hidden.
Enterprise governance gives organizations stronger default controls around content handling.
Administrator policy still determines many final outcomes for business accounts.
Link configuration and app configuration can quietly weaken privacy if teams leave them too open.
Good
