New Relic is strongest where teams can govern access, scrubbing, retention, and customer controls around monitoring data in one admin surface.
New Relic is an observability platform, reviewed for telemetry data, service data, sharing, tracking, retention, and controls.
55
Weak
55
Weak
New Relic is controllable for admins, but observability data can still spread widely through integrations, RUM, and shared telemetry.
New Relic is strongest where teams can govern access, scrubbing, retention, and customer controls around monitoring data in one admin surface.
Its weakest area is data sharing, because logs, browser data, traces, and integrations can move operational signals well beyond the core account.
60
Mixed
The reviewed notice does not provide a simple no-AI-training promise for all observability and telemetry data.
New Relic publishes privacy notice coverage for its products and services.
55
Weak
Telemetry can be exposed through integrations, subprocessors, organization users, exports, and legal requests.
New Relic documents privacy rights and processing disclosures.
35
Poor
Analytics and observability tools can collect identifiers, events, session replays, logs, traces, device data, and usage metadata.
Teams can reduce exposure with masking, consent mode, sampling, log scrubbing, retention controls, and restricted access.
60
Mixed
Retention depends on product configuration, archives, backups, and legal obligations.
Retention is configurable for many observability data types by product and plan.
75
Good
Admins can manage access, data ingest, retention, integrations, and privacy requests.
Sensitive data must be filtered before ingestion to avoid storing secrets or personal data.
Newrelic Privacy Page
Open: newrelic.comLatest Finding
Open: support.google.com1. AI Use
The reviewed notice does not provide a simple no-AI-training promise for all observability and telemetry data.
2. New Relic
New Relic publishes privacy notice coverage for its products and services.
Founded
Jan 2008
Founder
Lew Cirne
Parent Company
New Relic
Lifecycle
Active
Category
Developer Platforms & Infra
CEO
Unknown
Security Team
In house
Date Added
06-10-2026