Canva is a design platform, reviewed for privacy controls, AI data analysis choices, sharing, retention, and account/data rights.
65
Mixed
65
Mixed
Canva gives users decent privacy controls, but marketing tracking and optional AI data-analysis settings still matter.
Canva is strongest where users can manage account rights, privacy requests, deletion, and some AI-related preferences directly.
The weakest area is still the surrounding tracking and marketing layer, plus any optional data-analysis or sharing choices tied to AI features.
70
Mixed
Canva may analyze account activity, content, media uploads, and related data to train algorithms, models, and AI products.
Automatically collected usage and clickstream data are also used for analytics and machine learning unless the user changes the relevant settings.
70
Mixed
55
Weak
60
Mixed
75
Good
Canva Privacy Page
Open: canva.comCanva Privacy Page
Open: canva.com1. Tracking
Canva may analyze account activity, content, media uploads, and related data to train algorithms, models, and AI products.
2. Tracking
Automatically collected usage and clickstream data are also used for analytics and machine learning unless the user changes the relevant settings.
3. AI Use
Canva gives users a privacy setting to manage whether their data is used to train AI that improves the service.
4. AI Use
The policy is explicit that AI improvement can be controlled through the product's privacy settings rather than hidden behind a support request.
5. Tracking
Canva is unusually direct about which account activity, content, and media uploads may be analyzed for AI and machine-learning improvement.
Founded
Unknown
Founder
Unknown
Parent Company
Canva
Lifecycle
Active
Category
Design & Creative Tools
CEO
Unknown
Security Team
In house
Date Added
04-21-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
Canva gives users a privacy setting to manage whether their data is used to train AI that improves the service.
The policy is explicit that AI improvement can be controlled through the product's privacy settings rather than hidden behind a support request.
Canva is unusually direct about which account activity, content, and media uploads may be analyzed for AI and machine-learning improvement.
70
Mixed
Canva still shares data with affiliates and third-party service providers to operate the service and pursue legitimate interests.
Canva may obtain profile and interest data from social platforms and third-party data providers for promotions and personalization.
Canva documents privacy rights including access, correction, deletion, restriction, export, and objection.
Users can unlink third-party accounts after connecting them to Canva.
Canva lets users opt out of collecting more data from third-party providers for tailored messaging.
The policy names key sharing paths such as affiliates, service providers, social platforms, and third-party data providers.
55
Weak
Canva and third-party partners create online identifiers and use cookies and similar technologies across the service.
Some providers can combine cookie and pixel data with email or mailing-address data to help Canva serve relevant offers.
Canva also receives advertising engagement information from ad servers, ad networks, and social media platforms.
Canva provides browser-level cookie controls and points users to cookie settings.
Canva's policy is explicit about cookies, online identifiers, pixels, tags, and similar technologies.
Students using Canva Education are carved out of several advertising uses described elsewhere in the policy.
60
Mixed
Canva retains profile information and user content while it has legal, audit, backup, archival, or service-related reasons to keep them.
The public policy does not provide one short, simple deletion window for most content and account data.
Users can request deletion or restriction of personal information through Canva's privacy channels.
Canva gives users a path to stop future AI-improvement use through privacy settings.
Canva documents a formal privacy-rights process instead of leaving retention questions entirely undocumented.
75
Good
Canva provides a privacy controls page with AI-training settings.
Users can submit privacy rights requests for access, correction, deletion, restriction, export, and objection.
Users can control cookies through browser settings and can opt out of some tailored messaging data collection.
Users can unlink connected third-party accounts after using them with Canva.
Some privacy rights and controls depend on country-specific laws and request workflows.
Several controls still rely on browser settings, connected platforms, or separate provider interfaces rather than one Canva-only switch.
