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Trello logo

Trello

Productivity & CollaborationLast updated: 2026-06-10

Trello is Atlassian's visual project management tool, reviewed through Atlassian privacy, AI, data export, retention, and user/admin controls.

ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives
ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives

75

Good

Excellent
Good
Mixed
Mixed
Good

Overall Score

75

Good

AI Training:90
Excellent
Data Sharing:75
Good
Ads & Tracking:60
Mixed
Data Retention:70
Mixed
User Control:80
Good

Overall Score

75

Good

AI Training:90
Excellent
Data Sharing:75
Good
Ads & Tracking:60
Mixed
Data Retention:70
Mixed
User Control:80
Good

Latest Policy Findings: 2026-06-10

Atlassian's August 2026 policy update affects Trello with broader AI, support, product-improvement, analytics, and admin-control language.

Strongest: AI Training
90/100

Trello is strongest where Atlassian narrows AI training and where admins can still govern board sharing, exports, and workspace settings.

Weakest: Ads & Tracking
60/100

Its weakest area is the wider tracking and sharing surface, especially once public boards, broad workspaces, or marketplace apps stay open.

Recommended Action:

Score Breakdown:

AI Training

90

Excellent

90

Excellent

Atlassian says Trello customer data is never used to train, fine-tune, or improve AI models or services.

+35Source [1]

Atlassian says third-party AI providers do not retain request data or use it for model training.

+20Source [2]

Workspace admins can deactivate Atlassian Intelligence when teams do not want AI processing at all.

+20Source [3]

AI request data is processed only to generate a response and then returned to Atlassian.

+15Source [4]

Rovo and Atlassian Intelligence can still process board and workspace data with AI providers when features are enabled.

-10Source [5]

Data Sharing

75

Good

75

Good

Atlassian says AI provider requests are processed without retention or training on customer data.

+25Source [6]

Board visibility, workspace membership, and Trello permissions still let teams restrict who can see board content.

+20Source [7]

Atlassian documents privacy-rights and information-control paths for account holders.

+15Source [8]

Users can choose whether to connect third-party services rather than having all integrations forced on them.

+15Source [9]

Trello data can still flow through subprocessors, organization admins, marketplace apps, and legal disclosure paths.

-15Source [10]

Account-level Atlassian services can expose more metadata than a stand-alone single-purpose board tool.

-10Source [11]

Ads & Tracking

60

Mixed

60

Mixed

Atlassian and its partners use cookies and other tracking technologies for analytics and advertising.

-20Source [12]

Atlassian uses account and service information for marketing and targeted advertising of products that may interest users.

-20Source [13]

Board and workspace permissions still control access to Trello content rather than turning it into an advertising feed.

+20Source [14]

Atlassian documents privacy-rights and communication controls for account holders.

+20Source [15]

Trello is primarily a collaboration workspace rather than a consumer ad-personalization product.

+20Source [16]

Data Retention

70

Mixed

70

Mixed

Retention and deletion still depend on Atlassian account state, workspace configuration, and compliance needs.

-15Source [17]

Marketplace apps and organizational policies can keep data available longer than a user may expect.

-15Source [18]

Trello users can export board data and request account information.

+20Source [19]

Workspace and organization admins can actively manage board access and account lifecycle.

+20Source [20]

Atlassian documents privacy-rights requests including access, deletion, and restriction where applicable.

+15Source [21]

The reviewed AI flow says provider request data is not retained for training.

+15Source [22]

User Control

80

Good

80

Good

Admins can deactivate Atlassian Intelligence to stop AI processing in the workspace.

+25Source [23]

Board visibility, workspace membership, and permissions give teams practical control over who can see content.

+20Source [24]

Export and privacy-rights paths give users and organizations ways to retrieve or manage data.

+20Source [25]

Users can still limit some third-party exposure by choosing whether to connect outside services.

+15Source [26]

Administered accounts may still require organization help for some privacy requests and final settings.

-10Source [27]

Important settings are split across Trello, Atlassian account, and organization administration surfaces.

-10Source [28]

Source & Evidence Links:

Sources:

Legal Privacy Policy

Open: atlassian.com

Kb Rovo And Atlassian Intelligence Customer Data Is Not Used For Ai Model

Open: support.atlassian.com

Evidence:

1. AI Use

Atlassian says Trello customer data is never used to train, fine-tune, or improve AI models or services.

Open: support.atlassian.com

2. AI Use

Atlassian says third-party AI providers do not retain request data or use it for model training.

Open: support.atlassian.com

3. AI Use

Workspace admins can deactivate Atlassian Intelligence when teams do not want AI processing at all.

Open: support.atlassian.com

4. AI Use

AI request data is processed only to generate a response and then returned to Atlassian.

Open: support.atlassian.com

5. AI Use

Rovo and Atlassian Intelligence can still process board and workspace data with AI providers when features are enabled.

Open: support.atlassian.com

Company Details:

Founded

Jan 2002

Founder

Mike Cannon-Brookes and Scott Farquhar

Parent Company

Atlassian

Lifecycle

Active

Category

Productivity & Collaboration

CEO

Mike Cannon-Brookes

Security Team

Security Team

Date Added

06-10-2026

Alternatives:

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ClickUp

Project Management

70

Mixed

Microsoft Excel logo

Microsoft Excel

Productivity

75

Good

Jira logo

Jira

Project Management

75

Good

Google Docs logo

Google Docs

Productivity

80

Good

Linear logo

Linear

Project Management

70

Mixed

Google Sheets logo

Google Sheets

Productivity

80

Good