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Zoom

Communication & MeetingsLast updated: 2026-06-10

Zoom is a meetings and collaboration platform, reviewed for AI Companion privacy, admin controls, sharing, retention, and user data controls.

ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives
ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives

80

Good

Good
Good
Mixed
Good
Good

Overall Score

80

Good

AI Training:85
Good
Data Sharing:75
Good
Ads & Tracking:65
Mixed
Data Retention:80
Good
User Control:85
Good

Overall Score

80

Good

AI Training:85
Good
Data Sharing:75
Good
Ads & Tracking:65
Mixed
Data Retention:80
Good
User Control:85
Good

Latest Policy Findings: 2026-06-10

Zoom's February 2026 privacy statement says communications-like customer content is not used to train Zoom or third-party AI models.

Strongest: AI Training
85/100

Zoom is strongest where admins can govern AI Companion, retention, authentication, and export behavior across the workspace.

Weakest: Ads & Tracking
65/100

Privacy weakens when AI features, transcripts, summaries, recordings, third-party apps, diagnostics, and web-level marketing signals pile up around meetings.

Recommended Action:

Score Breakdown:

AI Training

85

Good

85

Good

Zoom provides AI Companion privacy and admin controls for meeting data processing.

+85Source [1]

AI-generated summaries can be copied, downloaded, forwarded, or accessed through browser links.

-15Source [2]

Data Sharing

75

Good

75

Good

Zoom employee access to meeting and messaging content is role-based and logged.

+75Source [3]

Admins cannot technically prevent users from exfiltrating shared summaries.

-25Source [4]

Ads & Tracking

65

Mixed

65

Mixed

Zoom's broader privacy statement and websites may involve analytics and marketing data collection.

-35Source [5]

Zoom separates meeting content controls from website tracking contexts.

+65Source [6]

Data Retention

80

Good

80

Good

Zoom offers a zero data retention setting for temporary transcript and meeting-summary inputs.

+80Source [7]

AI Companion data is subject to eDiscovery and legal holds.

-20Source [8]

User Control

85

Good

85

Good

Admins can disable summary email delivery and require authentication for summary links.

+85Source [9]

Some AI retention settings require contacting the account team or support.

-15Source [10]

Source & Evidence Links:

Sources:

Zoom Privacy Page

Open: zoom.com

Library Privacy Page

Open: library.zoom.com

Evidence:

1. AI Use

Zoom provides AI Companion privacy and admin controls for meeting data processing.

Open: library.zoom.com

2. AI Use

AI-generated summaries can be copied, downloaded, forwarded, or accessed through browser links.

Open: library.zoom.com

Company Details:

Founded

Jan 2011

Founder

Eric Yuan

Parent Company

Zoom

Lifecycle

Active

Category

Communication & Meetings

CEO

Eric Yuan

Security Team

In house

Date Added

06-10-2026

Alternatives:

Google Chat logo

Google Chat

Team Communication

75

Good

WhatsApp logo

WhatsApp

Team Communication

65

Mixed

Google Meet logo

Google Meet

Video Meetings

75

Good

Microsoft Teams logo

Microsoft Teams

Team Communication

75

Good

Telegram logo

Telegram

Team Communication

70

Mixed

Loom logo

Loom

Video Meetings

65

Mixed