Strongest: User Control
75/100
BigCommerce gives users more direct privacy control than its other categories, especially around account settings, deletion, and privacy requests.
BigCommerce is a commerce platform, reviewed for merchant/store data, targeted advertising, sharing, retention, tracking, and controls.
60
Mixed
60
Mixed
BigCommerce combines broad tracking with unusually strong privacy controls.
BigCommerce gives users more direct privacy control than its other categories, especially around account settings, deletion, and privacy requests.
BigCommerce is weakest on ads and tracking because cookie-based tracking remains part of the product or marketing site and ad personalization or marketing measurement still shows up.
60
Mixed
The reviewed policy does not provide a simple no-AI-training promise for all store and usage data.
BigCommerce documents merchant, account, store, browser, device, usage, and transaction data categories.
60
Mixed
Authorized service providers, partners, third-party interactions, and merchant-controlled shopper data create broad flows.
BigCommerce says it does not sell or share personal data as defined by California law.
50
Weak
BigCommerce uses cookies and targeted advertising as part of advertising efforts.
Merchants and partners can update and control many personal-data types in their accounts.
65
Mixed
Retention varies by store, account, legal, fraud, and merchant/customer context.
Privacy choices and rights are documented for merchants, partners, visitors, and shoppers.
75
Good
Merchants can manage store settings, apps, customer data, and privacy requests.
Shopper privacy depends on the BigCommerce merchant's store configuration and notices.
Bigcommerce Privacy Page
Open: bigcommerce.comLegal Privacy Policy
Open: shopify.com1. AI Use
The reviewed policy does not provide a simple no-AI-training promise for all store and usage data.
2. Devices
BigCommerce documents merchant, account, store, browser, device, usage, and transaction data categories.
Founded
Jan 2009
Founder
Eddie Machaalani and Mitchell Harper
Parent Company
BigCommerce
Lifecycle
Active
Category
Ecommerce & Payments
CEO
Brent Bellm
Security Team
In house
Date Added
06-10-2026
