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All ToolsConfluence

Confluence

Productivity & CollaborationLast updated: 2026-06-10

Confluence is Atlassian's knowledge-base and collaboration tool, reviewed for Atlassian data use, sharing, tracking, retention, and workspace controls.

ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives
ScoreLatest FindingScore BreakdownSource & EvidenceCompanyAlternatives

70

Mixed

Good
Good
Weak
Mixed
Good

Overall Score

70

Mixed

AI Training:75
Good
Data Sharing:75
Good
Ads & Tracking:55
Weak
Data Retention:70
Mixed
User Control:80
Good

Overall Score

70

Mixed

AI Training:75
Good
Data Sharing:75
Good
Ads & Tracking:55
Weak
Data Retention:70
Mixed
User Control:80
Good

Latest Policy Findings: 2026-06-10

Atlassian's August 2026 policy update affects Confluence with broader AI, support, product-improvement, analytics, and admin-control.

Strongest: User Control
80/100

Confluence is strongest where space permissions, exports, admin settings, and Atlassian Intelligence controls are reviewed together.

Weakest: Ads & Tracking
55/100

Its weakest area is data sharing, because spaces, public links, Marketplace apps, and AI features can expose company knowledge broadly.

Recommended Action:

Score Breakdown:

AI Training

75

Good

75

Good

Atlassian's policy separates customer content from account and usage information under its services framework.

+75Source [1]

Confluence content privacy depends on Atlassian Intelligence, apps, and workspace configuration beyond the general policy.

-25Source [2]

Data Sharing

75

Good

75

Good

Atlassian documents service-provider, affiliate, app, and legal sharing categories.

+75Source [3]

Marketplace apps and integrations can receive Confluence data under separate terms.

-25Source [4]

Ads & Tracking

55

Weak

55

Weak

Atlassian collects usage, device, cookie, and product analytics data.

-45Source [5]

Admins can manage product permissions, access, and app installation.

+55Source [6]

Data Retention

70

Mixed

70

Mixed

Retention depends on organization settings, products, backups, and legal exceptions.

-30Source [7]

Atlassian documents account controls and retention concepts in its privacy policy.

+70Source [8]

User Control

80

Good

80

Good

Confluence admins can manage spaces, pages, apps, exports, and access controls.

+80Source [9]

End users often depend on organization admins for privacy-sensitive settings.

-20Source [10]

Source & Evidence Links:

Sources:

Legal Privacy Policy

Open: atlassian.com

Evidence:

1. Atlassian Policy

Atlassian's policy separates customer content from account and usage information under its services framework.

Open: atlassian.com

2. Confluence Content

Confluence content privacy depends on Atlassian Intelligence, apps, and workspace configuration beyond the general policy.

Open: atlassian.com

Company Details:

Founded

Jan 2002

Founder

Mike Cannon-Brookes and Scott Farquhar

Parent Company

Atlassian

Lifecycle

Active

Category

Productivity & Collaboration

CEO

Mike Cannon-Brookes

Security Team

Security Team

Date Added

06-10-2026

Alternatives:

Microsoft PowerPoint logo

Microsoft PowerPoint

Productivity

75

Good

Google Workspace logo

Google Workspace

Productivity Suite

75

Good

Jira logo

Jira

Project Management

75

Good

SharePoint logo

SharePoint

Productivity

75

Good

Teamwork logo

Teamwork

Project Management

65

Mixed

Trello logo

Trello

Project Management

75

Good