Constant Contact is an email and digital marketing platform, reviewed for customer contact data, AI features, tracking, sharing, retention, and controls.
65
Mixed
65
Mixed
Constant Contact combines broad tracking with unusually strong privacy controls.
Constant Contact gives users more direct privacy control than its other categories, especially around account settings, deletion, and privacy requests.
Constant Contact is weakest on ads and tracking because tracking, analytics, and ad-related signals still follow how people use the service.
65
Mixed
The privacy notice says AI-powered features may use personal information to provide advice, predictions, and recommendations.
Constant Contact says Google Workspace API personal information is not used to develop, improve, or train generalized AI or ML models.
65
Mixed
40
Weak
65
Mixed
80
Good
Legal Privacy Policy
Open: constantcontact.com1. AI Use
The privacy notice says AI-powered features may use personal information to provide advice, predictions, and recommendations.
2. AI Use
Constant Contact says Google Workspace API personal information is not used to develop, improve, or train generalized AI or ML models.
Founded
Unknown
Founder
Unknown
Parent Company
Constant Contact
Lifecycle
Active
Category
Marketing & Email
CEO
Unknown
Security Team
In house
Date Added
04-22-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
65
Mixed
Personal information may be disclosed to corporate family, partners, vendors, authorized users, and legal recipients.
Customer Data belongs to and is controlled by Constant Contact customers, with Constant Contact acting as processor/service provider in that context.
40
Weak
Emails include web beacons that record opens, clicks, email address, IP address, date, and time.
Contacts can use unsubscribe and update-profile links in emails.
65
Mixed
Retention depends on customer instructions, service use, legal duties, and business purposes.
The notice was updated to include retention information and privacy rights.
80
Good
Customers can manage contact data, account settings, email notices, and privacy rights workflows.
Contact privacy depends on the customer's consent, list hygiene, and campaign configuration.
