Basecamp is a project collaboration tool from 37signals, reviewed for minimal data collection, no-sale commitments, deletion timelines, tracking, and export controls.
80
Good
80
Good
Basecamp combines broad tracking with unusually strong privacy controls.
Basecamp gives users more direct privacy control than its other categories, especially around data export.
Basecamp is weakest on ads and tracking because cookie-based tracking remains part of the product or marketing site.
85
Good
The reviewed policy does not describe customer content being used for generative AI training.
The policy does not provide a dedicated AI-training control or no-training clause.
85
Good
65
Mixed
85
Good
90
Excellent
Basecamp Privacy Page
Open: basecamp.com1. AI Use
The reviewed policy does not describe customer content being used for generative AI training.
2. AI Use
The policy does not provide a dedicated AI-training control or no-training clause.
Founded
Unknown
Founder
Unknown
Parent Company
Basecamp
Lifecycle
Active
Category
Productivity & Collaboration
CEO
Unknown
Security Team
In house
Date Added
04-22-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
85
Good
37signals states it never sells personal data.
Data may be shared with subprocessors, integrations, legal requests, and ad exclusion services.
65
Mixed
Marketing pages may use ad-company scripts and cookies where permitted by law.
37signals describes a limited collection principle and user rights across regions.
85
Good
Deleted account content should be purged within 60 days and trashed content within about 90 days.
Login IP data is retained while the product account is active for security and fraud prevention.
90
Excellent
Users can export account data and exercise access, correction, erasure, restriction, objection, and portability rights.
Some product content privacy depends on project membership and account owner configuration.
