Strongest: User Control
75/100
Smartsheet is strongest where users get strong exports, rights handling, and account controls for structured work data.
Smartsheet is a work management platform, reviewed for customer content roles, sharing, tracking, retention, and privacy controls.
65
Mixed
65
Mixed
Smartsheet's May 2026 privacy notice keeps the main risk around forms, sheets, connected apps, retention, and customer-data boundaries.
Smartsheet is strongest where users get strong exports, rights handling, and account controls for structured work data.
Its weakest area is data sharing, because forms, integrations, Bridge, and Brandfolder can all widen who sees the same underlying information.
70
Mixed
The reviewed notice does not provide a simple product-wide no-AI-training promise for every workflow data type.
Smartsheet separates general personal data notices from Offerings and Customer Content contexts.
65
Mixed
Customer content can be exposed through collaborators, integrations, forms, apps, and organization configuration.
Smartsheet documents privacy notices, subprocessors, rights, and customer-controlled content boundaries.
55
Weak
Smartsheet uses cookies, pixels, custom audiences, and analytics on marketing and service surfaces.
Users can manage marketing choices and privacy rights.
65
Mixed
Retention varies by notice, agreement, customer content, tax, accounting, legal, and dispute needs.
Smartsheet states it generally does not keep personal data longer than seven years after last communication unless needed.
75
Good
Admins and users can manage sharing, app access, exports, and privacy rights.
End-user privacy depends heavily on sheet/workspace owner configuration.
Legal Privacy Policy
Open: smartsheet.comClickup Privacy Page
Open: clickup.com1. AI Use
The reviewed notice does not provide a simple product-wide no-AI-training promise for every workflow data type.
2. Smartsheet Separates
Smartsheet separates general personal data notices from Offerings and Customer Content contexts.
Founded
Jan 2005
Founder
Brent Frei, Eric Browne, John Creason, and Maria Colacurcio
Parent Company
Smartsheet
Lifecycle
Active
Category
Productivity & Collaboration
CEO
Mark Mader
Security Team
Security Team
Date Added
06-10-2026
