Dynamics 365 is a Microsoft product, reviewed for CRM, sales, service, customer records, analytics, and AI features, sharing, tracking, retention, and controls.
70
Mixed
70
Mixed
Dynamics 365 combines broad tracking with unusually strong privacy controls.
Dynamics 365 gives users more direct privacy control than its other categories, especially around data export and clear admin controls.
Dynamics 365 is weakest on ads and tracking because cookie-based tracking remains part of the product or marketing site.
70
Mixed
Dynamics 365 data can be processed for product features, diagnostics, security, personalization, AI, or admin-managed services.
Microsoft documents organization-managed products and account-level privacy controls.
70
Mixed
45
Weak
75
Good
85
Good
Privacy Privacy Page
Open: privacy.microsoft.com1. AI Use
Dynamics 365 data can be processed for product features, diagnostics, security, personalization, AI, or admin-managed services.
2. Controls
Microsoft documents organization-managed products and account-level privacy controls.
Founded
Unknown
Founder
Unknown
Parent Company
Dynamics 365
Lifecycle
Active
Category
CRM & Customer Support
CEO
Unknown
Security Team
In house
Date Added
04-22-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
70
Mixed
Data can flow through admins, collaborators, add-ins, service providers, Microsoft services, and legal recipients.
Microsoft documents access, control, and organization-admin contexts for personal data.
45
Weak
Microsoft processes account, device, diagnostic, usage, cookie, and product interaction data.
Users or admins can manage diagnostics, sharing, access, privacy dashboard data, and tenant settings.
75
Good
Microsoft supports deletion, privacy dashboard controls, retention policies, and compliance settings depending on product.
Retention depends on account type, tenant policy, legal holds, backups, diagnostics, and service logs.
85
Good
Users or admins can manage access, sharing, diagnostics, retention, exports, and privacy settings.
Work/school accounts often depend on organization administrators.
