Notion is a connected workspace for docs, wikis, databases, and AI features, reviewed here for Customer Data controls, AI subprocessors, advertising disclosures, retention, and export/deletion controls.
75
Good
75
Good
Notion limits AI training better than many workspace tools, but ads, marketing cookies, and optional AI-sharing settings still matter.
Notion is strongest where it separates customer workspace data from default AI training and gives teams real account and workspace controls.
The weakest area is still tracking and optional data-sharing around the broader Notion web and marketing environment.
90
Excellent
Notion says Notion AI does not use user data to train models unless the user opts in.
AI subprocessors are contractually prohibited from using Customer Data to train their models.
Notion AI still shares relevant data with AI subprocessors to provide AI features.
75
Good
45
Weak
70
Mixed
85
Good
Notion Privacy Page
Open: notion.soNotion Privacy Page
Open: notion.comProduct Ai
Open: notion.comHelp Notion Ai Security Practices
Open: notion.comNotion Privacy Page
Open: notion.comHelp Back Up Your Data
Open: notion.comHelp Custom Data Retention Settings
Open: notion.comHelp Duplicate Delete And Restore Content
Open: notion.com1. AI Use
Notion says Notion AI does not use user data to train models unless the user opts in.
2. AI Use
AI subprocessors are contractually prohibited from using Customer Data to train their models.
3. AI Use
Notion AI still shares relevant data with AI subprocessors to provide AI features.
4. Retention
LLM-provider retention differs by plan, with zero retention for Enterprise and 30-day retention for non-Enterprise.
Founded
Unknown
Founder
Unknown
Parent Company
Notion
Lifecycle
Active
Category
Productivity & Collaboration
CEO
Unknown
Security Team
In house
Date Added
04-21-2026
Once you delete a chat, you cannot recover it. Deleting a chat removes it both from your visible chat history and the system after the retention window.
LLM-provider retention differs by plan, with zero retention for Enterprise and 30-day retention for non-Enterprise.
75
Good
Customer Data is owned and controlled by the customer.
The privacy policy discloses advertising partners and CCPA sale/share for some online identifiers and usage categories.
Notion discloses vendors, subprocessors, and AI subprocessors for service delivery.
Workspace sharing and connected access can expose content to other workspace users based on permissions.
45
Weak
Notion discloses advertising partners for marketing its own services.
CCPA sale/share may apply to online identifiers, network activity, general geolocation, and inferences.
Notion says it does not use service data to advertise third-party products through the Services.
Opt-out is available through Do Not Sell or Share My Info.
70
Mixed
AI provider retention differs by plan, with zero retention for Enterprise and 30 days for non-Enterprise.
Deleted pages stay in Trash for 30 days by default.
Permanently deleted pages are retained for another 30 days before becoming inaccessible.
Enterprise owners can customize retention from 1 day to 10 years.
85
Good
Users can export workspace content in common formats.
Users can delete pages, accounts, and workspaces.
Workspace owners control permissions, groups, and user access.
Some retention and compliance controls are Enterprise-only.
